We went on a holiday booked through National Holidays and were served by yourselves. We went from Leeds to Oxford and Stratford leaving on 14 September for four days. We feel we must compliment your driver Craig who looked after us. He was most polite and helpful far beyond what we have experienced in the past. He went out of his way to assist me a disabled person along with the others on the coach with mobility problems.

Please pass on our thanks, you have an invaluable employee there.
Pauline Byers

Dear Gill,

I'm writing on behalf of the entire Year 6 team at Meadowfield and the 46 children we took with us. Jason, our coach driver was absolutely wonderful and we really want to say thank you to him. He was kind, knowledgeable, courteaous and thoughtful. He knew exactly where he was going at all times and responded to the needs of the children with patience and care. Jason is a credit to your company. Next year when we book a coach we will definitely be using your company and hopefully getting Jason!!

Thank you so much for everything,
Catherine Dalziel, Richard Evans, Naomi Sergeant, Helen Bray and Sharon Duncan

Hi Gill

My friends and I have just returned from London weekend break which we booked through national holidays . The driver of our coach is a credit to your company his name is Chris, smart helpful, all our days out was enjoyable.

So a big thank to Chris.
From the 4 ladies from Bradford

Please would pass on my thanks to Jason the driver of the Meadowfield School trip to Cornwall.
I happened to be on holiday in Cornwall and met up with the party at the Minack Theatre.
The school had nothing but praise for Jason. I also witnessed him being extremely helpful to the group in getting them safely walking to and from the theatre, latterly in the pitch black!

Thank you,
Phil Jackson
Leeds City Council

Hi Gill

Please could you pass on our thanks to the driver from the Snaith School, we have received the following feedback (4 is the highest score). Thanks very much :-)
Q3: Coach Company
Overall quality of service - 4
Punctuality - 4
Helpfulness of drivers - 4
Standard of the vehicle used - 4
Cleanliness - 4
Coach Company - Please enter name here: J&B Travel Q4: Would you choose to use this coach operator again - Yes
Q5: If you have any specific feedback and would like to name your drivers so that we can pass on your feedback, please add this in here:
Our drivers name was Chris. He was welcoming and patient. He couldn't have been more helpful and obliging. He was friendly and sociable with the pupils and I hope you will pass this on. A good bus driver is the making of a successful trip.

Warmest regards
Kerrie Bilson
Senior Tour Consultant
WST School Travel Ltd

PAT's Certified

All of our drivers and staff are PAT's and Learning difficulites certified.

PATS is the Passenger Assistant Training Scheme and is administered by the Community Transport Association.


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