Hi there

Please could you pass on our thanks to the wonderful driver who took us to Old Trafford today he was fab & put up with all the chattering of our students, he was really friendly & interacted with staff & students.

Kind Regards
Kay Carney
6th Form
Tong Leadership Academy

Hi, Gill

Just to say a big thank you for our recent trip to Scarborough and back. Coaches were punctual at our pick up points. The drivers were pleasant, cautious, kept us informed of eta, all our customers are more than happy with your service. You are the BEST we have ever had in 20 years!


Hi, Gill

 I must thank JB Travel on behalf of East Leeds for this wonderful donation it will go a long way towards helping East Leeds fulfill helping all enjoy Rugby League, all your years of excellent service to our club and getting me out of tricky situation on occasion when i have not let you know in time. You have never let us down and we appreciate all the efforts from yourself, all your team many thanks to Paul also and all the various drivers who are a credit to JB Travel.  


East Leeds ARLFC


On the 22nd of November, together with my partner and a load of old Tank veterans we made our way to northern France. We had a most memorable time. We visited various Battlefields where many of our fallen comrades were laid forever to rest. A solemn occasion in parts for us all. We actually took part in the closing parade of the MENIN Gate in Belgium.  

Throughout the entire trip we were incredibly well looked after by your driver – Ian. He always looked smart, well prepared and thoroughly knowledgeable with regard to where we were going and how to get us there. all in all a great guy who did a great job on behalf of his Company.  

Thank you so much and HAPPY BIRTHDAY to Ian  

Regards and thanks

Roy + Donna palmer

Hi Gill

I would just like to say a big thank you for your help with our Scarborough Branch trip to France.  You were amazingly patient with me as I fretted over every detail, but you were absolutely right when you said it would all be fine.  It was more than that, it was brilliant and ran like clockwork.

 Ian Dickinson was a star throughout and we could not have wished for a more competent, courteous and knowledgeable driver.  He was an enormous asset with his knowledge of the battlefield area, memorial sites and the road systems of Arras and Cambrai.  He was just excellent throughout and was taken to the hearts of the 45 veterans and ladies who travelled with him.  We could not have been in safer hands.  

We had 6 days and 5 nights on this trip and I heard not one single complaint, so between us the trip was a nothing but a huge memorable success.  So thank you once again for providing a travel service that was second to none.

Best wishes Dave

I would just like to extend my thanks to your company for many years of quality service and would especially like to mention your driver, Sammy.
He has driven the coach on a few of our trips (for example to Malham and Hartlepool Power Station) and each and every time he is polite, welcoming and helpful.  At Hartlepool he went out of his way to make sure the students could get around easily from the power station, to the field centre, to Seaton Carew and was incredibly accommodating.
He is safe and courteous as a driver, he engages with our students, enjoys a laugh and joke with them and nothing is too much trouble for him - the students want him to be the driver for every trip they go on!
Thanks once again for the great service and please pass on to Sammy the best wishes and thanks from the geography students at Swallow Hill Community College.

 Good afternoon Gill
I just wanted to pass on a message from our staff about their visit to Filey yesterday. They said that their lady driver ( sorry, they didn't get her name) was very helpful, dropping them off exactly where they needed and was very good with the children. They just wanted me to pass this on to you.

Kind regards
Julie Lally
Senior Admin Assistant
Templenewsam Halton Primary School

Hi Gill,
Just a quick thanks to you and your driver(s) for your wonderful efforts. The coach was wonderful and smooth, the driver(s) were courteous, efficient and helpful. Both on the journey there and back. They were prompt to the timetables too, just brilliant! In fact they actually went out of their way to accommodate everyone's needs. We will be using your coaches in future. Thank you again.
Donna & Diane Rodeo Girl Line Dancing

Hi Gill
Please could you pass on our thanks to the driver from the Snaith School, we have received the following feedback (4 is the highest score). Thanks very much :-)
Q3: Coach Company
Overall quality of service - 4
Punctuality - 4
Helpfulness of drivers - 4
Standard of the vehicle used - 4
Cleanliness - 4
Coach Company - Please enter name here: J&B Travel Q4: Would you choose to use this coach operator again - Yes
Q5: If you have any specific feedback and would like to name your drivers so that we can pass on your feedback, please add this in here:
Our drivers name was Chris. He was welcoming and patient. He couldn't have been more helpful and obliging. He was friendly and sociable with the pupils and I hope you will pass this on. A good bus driver is the making of a successful trip.
Warmest regards
Kerrie Bilson
Senior Tour Consultant
WST School Travel Ltd

Hi Gill,
Just want to say a huge thank you for sorting out three coaches for us in such short notice. Even more thanks for dealing with trying to change the times, it was incredibly helpful and everyone I spoke to was extremely pleasant.
Best wishes,
Ethan Lowe
Student Recruitment Assistant
Leeds Trinity University

Hi Gill,
As we wrap up our sports season, I wanted to send over a massive thank you to you and your team.
Thank you so much for your constant understanding and help with getting our sports teams where they need to be. It is always such a pleasure to work with you guys, so from my team to yours, thank you so much!
I hope you have a lovely Spring, and I’m sure we will be back in touch soon!
All the best,
Kaitlyn Badger
Student Liaison Assistant
Leeds Art

Good afternoon Gill.
Don't know if anyone ever say thanks you, but I just wanted to drop you a note on behalf of our party of happy tourists to say a big thank you.
We had a great weekend, the coach was excellent as was you driver, who was more than accommodating and friendly towards us as a party.
Anyway, thank you again.
Best wishes.

I would just like to take the time to thank your fabulous drivers who were excellent on our trip to London on 29 October 2016.
They were very accommodating and easy to get on with which is very important when you have a group of children with you on the trip. They stopped twice when requested with no problems. We arrived at exactly the time we wanted too and we came straight out of the venue to find the coach waiting for us ready to set off home.
Rachel Temple Moor HS

Could you please pass on this email of thanks to J & B Travel with regards to their driver Chris and leave a positive review on their site?
He was absolutely fantastic on the Psychology trip to London and really helped it all to run smoothly. He was road safe, conscientious that the kids were always okay and really friendly towards us and them. He was a pleasure to be on the trip with, and we would highly recommend himself and the company again.
Aieshah and James
Beckfoot School

Please would pass on my thanks to Jason the driver of the Meadowfield School trip to Cornwall.
I happened to be on holiday in Cornwall and met up with the party at the Minack Theatre.
The school had nothing but praise for Jason. I also witnessed him being extremely helpful to the group in getting them safely walking to and from the theatre, latterly in the pitch black!
Thank you,
Phil Jackson
Leeds City Council

Hi Gill
My friends and I have just returned from London weekend break which we booked through national holidays . The driver of our coach is a credit to your company his name is Chris, smart helpful, all our days out was enjoyable. So a big thank to Chris.
From the 4 ladies from Bradford

Dear Gill,
I'm writing on behalf of the entire Year 6 team at Meadowfield and the 46 children we took with us. Jason, our coach driver was absolutely wonderful and we really want to say thank you to him. He was kind, knowledgeable, courteaous and thoughtful. He knew exactly where he was going at all times and responded to the needs of the children with patience and care. Jason is a credit to your company. Next year when we book a coach we will definitely be using your company and hopefully getting Jason!!
Thank you so much for everything,
Catherine Dalziel, Richard Evans, Naomi Sergeant, Helen Bray and Sharon Duncan

We went on a holiday booked through National Holidays and were served by yourselves. We went from Leeds to Oxford and Stratford leaving on 14 September for four days. We feel we must compliment your driver Craig who looked after us. He was most polite and helpful far beyond what we have experienced in the past. He went out of his way to assist me a disabled person along with the others on the coach with mobility problems.Please pass on our thanks, you have an invaluable employee there.
Pauline Byers

Hi Gill
Excellent service for a wonderful season of trouble free transport for getting us to the Leeds United away games , we have had ten good consecutive years from J&B Travel are entering our eleventh , as the new season progresses
Keith Gaunt
Leeds United Supporters Club
Fullerton Park Branch

Hi Gill,
Just a quick note to say a big thank you for services on Thursday. The children had a fabulous time at the Olympic Stadium and this was possible because of the professionalism of your drivers and team. You made the booking possible at short notice and the drivers were friendly and helpful. Many thanks Mrs Kennedy
Many thanks,
Mandy Kennedy
Office Manager
Holy Family Catholic Primary School
Parliament Road
LS12 2LH

Hi Gill
Just to say Thank you for the service received on Friday for the Prom!
The kids had an amazing time, so all worth it.
Kind regards
Gail McGill
Head of Year 11
Ralph Thoresby School

Hiya Gill
I have been asked to email you to thank you and your driver for helping to make our trip to the Yorkshire Wildlife Park an enjoyable adventure. Your driver (sorry we didn't get his name) was lovely, polite and helpful. We don't usually take Year 1 on such a long trip but everything ran very smoothly! Please accept our thanks for your help.
Best wishes
The Admin Team
Talbot Primary School

Hi Gill,
Just wanted to say thanks for last week’s bus to Liverpool, Alan was on time at each pick up and an all-round nice guy. Pass our thanks on please x
Kelly Heath
Group Financial Controller

Dear Gill,
I am writing to express my deep gratitude for how you and your company helped us out today.
When 60 of our Year 4 pupils were evacuated from Scott Hall swimming pool today, it could have left them waiting in the cold and near a road for more than 30 minutes. We genuinely appreciated the way you managed to get an alternative bus to us so quickly, allowing us to alleviate the situation.
Please pass on out thanks to the rest of your team.
Yours truly,
Mr Jude Rivers
Deputy Headteacher
Talbot Primary School

Hi Gill
Just wanted to say a big Thank You to Mike who drove 60 7 year olds to Filey along with the staff. Everyone had a great time and this was partly due to Mike who was very punctual, friendly with the everyone and made the day run smoothly. He also went to help another school who had broken down on their bus..great work Mike!
Thanks again from Woodlesford Primary School.
Andy Smith

Hi Gill,
Many thanks for providing a coach for our Reception class trip yesterday to Nell Bank.
I have some feedback for you – (I was on a course yesterday so unfortunately wasn’t here, but the class teacher informed me)-
The coach arrived nice and early, ahead of the class being ready and the driver was extremely helpful and professional. The coach had side doors which he opened to allow the children to get into the coach safely and not via the roadside. The class teacher was very happy and wanted me to pass on her thanks.
Please email me an invoice and I will send out a cheque today.
Many thanks again
Kind regards

Heidi Bailey
School Administrator
Westbrook Lane Primary School
Westbrook Lane
LS18 5AH

Hi Gill
Just to say a massive thanks for yesterday. The coach was amazing and the drivers beyond wonderful.

All in all an excellent day. Thanks again.

With every good wish,
John Hutchinson.

Hi Gill,
Just to say thank you so much for the service you provided in taking three of our teams from different parts of Yorkshire over to Lancashire to play in our annual War of the Roses competition.

The coaches were all punctual and arrived at their destination at the stated time as this was a rollover system it was important to have the teams there at the correct time which they all were so once again thank you for all the work you did to make this happen.

Charlie Bray
General Secretary
Yorkshire Junior and Youth Rugby League.

Hi Gill
Just wanted to put in writing how fantastic our driver was for our visit to Cober Hill last week.

NOTHING was too much trouble for him. so lovely to such an accommodating guy and to have him for all three journeys. Makes a real difference to the whole tone of the visit.

He was brilliant!

Many thanks

Louise Davison
Senior Leader/SBT/Music Manager
Templenewsam Halton Primary School

I would like to pass on his thanks to the drivers who made the trip exceptionally enjoyable. He was really impressed with their services and knowledge and I just wanted to ask if you could relay this to the drivers.

Many thanks
Rachel Fryer

Hi Gill,
Just wanted to let you know that the teachers and the children had a wonderful day today and great emphasis was made towards your drivers as to how nice and considerate they were with everyone especially the children. The children loved the coaches and felt very special today! The teachers asked me to convey these comments to you.

Please pass on our comments to your drivers as they are a real credit to your company. Nim

Nim Matharu
Senior Administrator
Carr Manor Primary School
Carr Manor Road
Leeds LS17 5DJ

Dear Gill Just wanted to thank you for getting my Wigton Moor party safely to Huddersfield and back. The wedding went off very well and everyone was so glad to be there and part of it so thank you for part in its success. If I ever have to book a coach again I will come back to you, though I can't imagine when I would! Still, I can recommend you to other people, can't I, and I'll be happy to do so.

Thanks again, Alison Devlin


Gill and all at J&B Travel,

Thank you for being so helpful and understanding when we were faced with problems for our Class 2 trip. Without your flexibility with the coach we would have not been able to go on the trip and Gill, you have been very understanding, so thank you!

Best Wishes

Heidi Bailey

School Administrator

Westbrook Lane Primary School

Dear Gill,

On behalf of the staff and the students at King James's School, I would like to pass on my thanks and gratitude for the fantastic service we received on our trip to Paris. The drivers, Jason and Pete, were professional, friendly, enthusiastic, helpful and engaging. Nothing was too much for them and it felt as though we had extra members of staff with us on the tour. They made the whole experience and visit run very smoothly from start to finish and the students appreciated their efforts. J&B, and in particular these drivers, will be at the forefront of our minds when we plan our next trip.

I would be grateful if you could pass on this message to the drivers concerned and look forward to using J&B again.


Alex Gibson

King James's School

Hi Gill

On behalf of the firm, we would like to thank J and B Travel for providing such good service for our event. Bradley did a brilliant job on the night.

If we require any transport in the future I will certainly be recommending you.

Kind regards

Fiona Hinchey


for and on behalf of Bond Dickinson LLP

Hello Gill,

I just wanted to say thank you very much for the services provided on 14 August 2014 for the booking made to beamish living museum.

Your driver Chris was very prompt and professional throughout the journey and was a pleasure to have met. A real credit to the company.

It is because of this service that should we need coach hire again you will be my first and only coach company I choose.

Thank you once again for a fantastic service delivery. And I shall very much look forward to speaking with you again.

Kind Regards,

Tom Wain

Behaviour and Inclusion Development Practitioner

Inclusive Learning Service

Acre Road, Middleton,

Leeds, LS10 4DE

HI Gill

It was lovely to speak to you in person this morning, and thank you for the invoice! I was going to ask for it today at the end of this email and you beat me to it!

I felt I just had to put in writing how grateful we are for the fantastic service we got on Saturday from J and B coaches.

You have always been our best and only choice for transporting our young people to trips and performances but on Saturday 5th July 2014 you outdid yourselves! Leeds was packed with people and shut down for the Tour De France but you and your driver Paul had planned a route which missed the crowds and road blocks and got us safely and on time to our venue for the show. Our own Grand Depart courtesy of J and B coaches!

What could have been a frustrating and disappointing day was a triumph! Thank you so much

Best Regards (love)



Sara Allkins and Michelle Cunningham

Youth Theatre Directors


Charity No: 1138299

Hi Gill

Just a quick note (as we are off on honeymoon today so busy packing!!) to say a HUGE thank you to you and our drivers on Sunday. The whole day ran so smoothly, and everyone loved the buses!! We travelled in them from the coach house to Leeds for the evening and were very impressed - the drivers made sure we were on the first bus - and when we actually fell behind the other bus we noticed that it stopped and waited to ensure that we were the first to arrive at the venue. Thank you!! We've attached 2 pics but our official photographer also took some of us in the bus which we will send over once we are back in a couple of weeks and have the photos!!"

Best regards,

Katie & Krin

Hi Gill,

I would like to say a big thank you for all your help and support in our service booking you for the trips this summer....

I would also like to say yesterday was fantastic the driver brad was amazing with the young people and staff and allowed for a lot of laughter.. he was understanding to the needs of the young people and helped if needed... it was also good to know that when we believed we was going to be late as some young people had got stuck on a broken ride he was understanding and didn't pressure us re the leaving time.

Again I would like to say a big thank you to yourself and brad and also request if possible that we can have him on the family trip as I do like to try and keep the same driver that the staff and young people know."

Thanks again

Amanda Bennett and the Bradford young carers team.

Hi Gill and Paul,

"I would like to take the opportunity to thank you for the excellent service JB Travel have provided us this season with our 2 away trips to Hull. I Highley recommend your company to anyone with very clean and good quality coach's. I would also like to give thanks and praise to the 2 fantastic driver Mick and Peter who went above and beyond to make our days enjoyable. Thanks again."

Phil King Cross park

"Gill you are a star, thank you so much for helping us to find a coach on a Sunday evening due to our minibus breaking down. Service which is hard to come by these days!"

Executive Minibuses Ltd

"Hi Gill,

I would just like to thank you so much (and I mean that sincerely your company should be awarded the best bus company in England) the way you handled the sale of the tickets. You made me feel so welcome and comfortable both on phone and in person (We could do with a lot more companies like yours) I would give you 120% thumbs up for your customer care, I feel like I have known you all my life. And I certainly would recommend you to anyone that asks me if I know of any bus companies (in fact I tell everyone about you even if they don't ask about bus companies). You certainly go that extra mile to help. Once again Gill a big big big thank you from me and all my family,

Best Regards"


"Just wanted to compliment you on the driver we had on Friday night in to the early hours of Saturday morning, (Pete), the conditions were terrible, however with his whit and cheeky personality he made what could have been quite a terrible experience, (blizzard snow conditions, etc), pass in no time. Well done to Pete, (were were the ones who gave him the sarnie)."

Mike Frew - Yorvik Electric

"Hi Gill, Just a line to say thank you for the wonderful service your organisation has recently provided the Cluster with as part of our out of school activities provision.  I would especially like to thank the coach driver who attended to our Spy School activity on Wednesday 1st June; he was really helpful, and friendly to our staff and children and made the journeys a  pleasant experience for all involved. Thank you! Susan"

Susan Blackburn - Inner East Cluster Extended Services

"Dear Gill, hank you for your help this morning, you really saved the day. Regards."

Helen - West End Primary School

"Gill, Just wanted to say thank you for Friday. Yet again Little learners had a great time and the service was great as always. Thanks again, Lisa and everyone at Little Learners Nursery x"

Lisa Clough - Little Learners Nursery @ Leeds City College

Hi Gill

We just wanted to say a huge thank you to Peter our driver to Glasgow. He was fabulous, great with the kids , professional and very supportive

We had an amazing time at the World Championships. Thank you to you and your team.

Kind regards
Claire xx

Dear Gill,

Thank you very, very much for the friendly and professional way that you and all your drivers have looked after us at St Andrew's during our Partnership week from 17th to 24th October 2015. I particularly enjoyed chatting to Jason as he drove us up and over the Buttertubs twice!

Our guests from Germany all enjoyed their experiences driving through Yorkshire.

Thank you for your attached bill. I will send it through to our Church Treasurer, Willie Duncan and he will be in touch with you shortly.

Many thanks once again,

Karen Lamb, St Andrew's Partnership Convenor.

Hello Gill,

Once again many thanks to J&B Travel for getting us there & back safely on Saturday on our races trip.

As you know by now we have had some unique experiences with J&B Travel over the years & Saturday was another one.

Please thank Chris for his professional & friendly service on the day

Maybe going again in February & will be back in touch if that is confirmed.

Kind regards,

Hi Gill,

Many thanks for your help

Once again, such a BIG thank you for your services- I could signing J&B's praises highly enough- great booking experience, fantastic service and lovely mannered, smiley drivers!!

Really do appreciate all your help and support with this and will definitely be sure to book with J&B if ever needing coaches in the future!

Best wishes,

Katie McDonald-Meyer
BDSA Sports Weekend 2015