J&B Travel Ltd General Data Protection Policy

It is the policy of J&B Travel Ltd to abide by the principles of the General Data Protection regulation 2018 (GDPR), and respect the privacy of the information that we hold about individuals. Any information held either electronically or manually, will be held securely and only used lawfully by J&B Travel Ltd to provide administration of bookings, marketing purposes, and for required legal reasons. J&B Travel Ltd respect the right of the individual to find out what information we hold, that it is accurate, make changes if necessary, request for us to stop using the information, and/or to delete your data (unless we are not obligated by law to refuse).We will give clear information on what details held, in what form it is held and what this data is used for, also how we protect this data. All persons have the right to have such data deleted if requested. We will only provide this data to others if we have a legal obligation to do so, and /or it is required for administration of booking. We will not share this data with any other organization for marketing, market research or commercial purposes.

What data do we hold?

Customers
Name
Postal Address
Contact Telephone Number
Email Address
On occasion your insurance policy emergency contact details

How do we collect this data?

This information is collected from new bookings made either in person, by telephone, mail or email.

In what format is this data held?

Computer records for private hire booking and accounts computer programs. Paper documents for booking forms.

Why we hold this information?

Coach Hire administration purposes.
Marketing by J&B Travel only via direct email (post and email)

Where this information is stored?

On a password protected program and server and in a secured building.

Data protection law states that we are only allowed to use (process) personal information for “legitimate reasons”. These being based on your specific consent, to perform a contract, comply with a legal obligation, be in your interest or be in our interest that will have been stated at the point the information was initially provided.

Unless otherwise required by law, your data will be stored for a period of 3 years after our last contact with you, at which point it will be deleted.

Security

J&B Travel Ltd take precautions, including administrative, technical and physical measures to safeguard data against loss, theft and misuse, as well as unauthorised access, disclosure, alteration and destruction. This is achieved with staff training, password, firewalls and computer anti-virus protection in place.

If you have any questions about the data we store please contact,

The Manager
J&B Travel Ltd
Pickup Business Park.
Old William St
Stanningley
LS28 6JP


01132 586870
This email address is being protected from spambots. You need JavaScript enabled to view it.

Or if you have any concerns about how we handle your data or would like to lodge a complaint you may do so by contacting The UK Information Commissioner via their website www.ico.org.uk.

PAT's Certified

All of our drivers and staff are PAT's and Learning difficulites certified.

PATS is the Passenger Assistant Training Scheme and is administered by the Community Transport Association.

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